Out of State Authority and Student Complaint Procedure

Out of State Authority and Student Complaint Procedure

Sentara College of Health Sciences is authorized to operate as an institution of higher education by the State Council of Higher Education for Virginia (SCHEV). Virginia is a member of the State Authorization Reciprocity Agreement (SARA).

As of January 2016, Sentara College is a participating SARA institution in Virginia. Participation in SARA is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state.

While SARA does monitor the laws in each state, authorization of distance education is a dynamic environment and prospective students should check this site often for updates.

SARA is a voluntary, regional approach to state oversight of postsecondary distance education. Institutions that operate under SARA are authorized to provide online education to students from all SARA member states. States and institutions that choose to become members of SARA operate under a set of policies and standards overseen by the National Council for State Authorization Reciprocity Agreements and administered by four regional higher education compacts.

For more information about SARA, please visit them here.

Student Complaints

Sentara College works to find positive outcomes for all student concerns. Students should first seek informal resolution of any concern or issue through internal avenues of complaint resolution outlined in the institution formal complaint or grievance procedure before going outside the College. If, after exhausting the institution’s internal grievance procedures, the institution has not responded to the student’s satisfaction or a satisfactory remedy has not been found, a student from Virginia or from any SARA member state may file a formal complaint (cannot be about grades or student conduct violations) with the State Council of Higher Education for Virginia (SCHEV). SARA member states are shown on this map.

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